Last updated: August 5, 2026

Global AC Supply Corp, doing business as Global A/C Supply, ships HVAC/R parts, equipment and supplies from our warehouse at 4365 NW 72nd Ave, Miami, FL 33166. This page explains where we ship, how long orders take, what shipping costs, and what to do if a shipment arrives damaged. No account or login is required to read this policy.

1. Where We Ship

We ship to street addresses within the United States, including Alaska and Hawaii. We do not currently ship internationally. Some oversized, hazardous or regulated items cannot be shipped to every destination; if that applies to your order we will contact you before charging or shipping it.

2. Order Processing Time

In-stock orders are picked, packed and handed to the carrier within 1-2 business days. Business days are Monday through Friday, 8:00 AM to 5:00 PM ET, excluding U.S. holidays. Orders placed on a weekend or holiday begin processing the next business day. If an item is back-ordered or must ship from a manufacturer, we will email you with the expected date and you may cancel for a full refund at any time before it ships.

3. Shipping Methods and Costs

Shipping is calculated by weight and destination and is shown in full at checkout, before you enter payment information. There are no hidden handling or fuel surcharges added after checkout. The service levels currently offered are:

  • USPS Ground Advantage – our standard economy service
  • USPS Priority Mail – expedited service
  • LTL freight – used for oversized or heavy items such as coils, long line sets and linear diffusers. Freight shipments are quoted individually; if your order requires freight we will contact you with the cost for approval before shipping.

4. Delivery Estimates

After a package leaves our warehouse, USPS Priority Mail typically delivers in 1-3 business days and USPS Ground Advantage typically delivers in 2-5 business days. LTL freight typically delivers in 3-7 business days. These are carrier estimates, not guarantees. We are not responsible for carrier delays, weather events, or other circumstances outside our control, but we will always help you trace a late shipment.

5. Tracking

You will receive an email with a tracking number as soon as your order ships. You can also view tracking at any time under Your Orders in My Account. If you have not received tracking within 3 business days of ordering, email info@globalacsupply.com or call 305-603-7792 and we will check on it.

6. Local Pickup

Local pickup is free at our Miami warehouse, 4365 NW 72nd Ave, Miami, FL 33166. Wait for the email confirming your order is ready, then bring your order number and a photo ID. Pickup hours are Monday-Friday 8:00 AM-5:00 PM and Saturday 8:00 AM-1:00 PM ET.

7. Sales Tax

Applicable Florida sales tax is calculated and displayed at checkout. If you hold a valid Florida resale or exemption certificate, send it to info@globalacsupply.com before ordering so we can apply it to your account.

8. Shipping Address Accuracy

Please double-check your shipping address at checkout. We are not able to reroute a package once the carrier has it, and a package returned to us as undeliverable because of an incorrect address will be refunded less the original and return shipping cost. We do not ship to P.O. boxes for freight items.

9. Damaged, Lost, or Incorrect Shipments

Please inspect every delivery on arrival. Report visible freight damage, shortages, or shipping errors to us within 48 hours of delivery, with photos of the packaging and the product where possible, so we can file a carrier claim. If we shipped the wrong item, or an item arrives damaged or defective, we cover all return shipping and send a replacement or a full refund at no cost to you. If tracking shows a package as delivered but you cannot find it, contact us and we will open a carrier investigation.

10. Partial and Split Shipments

Large orders may ship in more than one box or from more than one location and can arrive on different days. You are never charged extra shipping for a split shipment that we choose to make.

11. Regulated and Hazardous Items

Refrigerants, brazing gases, and other hazardous or flammable materials travel by ground only, cannot ship by air, and may require proof of EPA Section 608 technician certification or another licen se before we can release them. These items are also non-returnable; see our Refund and Returns Policy.

12. Cancellations and Returns

Orders can be cancelled free of charge any time before they ship. Once an order has shipped it is handled under our Refund and Returns Policy, which allows unused, uninstalled items in original packaging to be returned within 30 days with an RMA number.

13. Questions

Global AC Supply Corp (Global A/C Supply)
4365 NW 72nd Ave, Miami, FL 33166, United States
Email: info@globalacsupply.com
Phone: 305-603-7792
Business hours: Mon-Fri 8:00 AM-5:00 PM, Sat 8:00 AM-1:00 PM ET